Shipping Policy

Thank you for shopping with Sheiana.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times vary based on your location and the shipping method selected at checkout. Most orders arrive within 5–10 business days after processing.

Please note that delivery times are estimates and may be affected by carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before your purchase is completed.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in resolving the issue.

Contact Us

If you have any questions about your order or shipping, please contact us through the contact form available on our website.

We are committed to providing a smooth and enjoyable shopping experience.